Lifekada refund and return policy.
We at [lifekada] strive to provide quality products and services to our customers. If you are unhappy with your product or need a refund, please read the following Refund and Return Policy to understand the applicable refund procedures.
1. Refund Policy:
– In case you are not satisfied with the purchased product, you can request a refund within [14] days from the date of purchase
– The product must be in its original condition and unused.
You must provide the purchase receipt or original proof of payment.
– Refunds will be made to the same method of original payment, unless the payment was processed in cash.
– A processing or refill fee of [Fee Percentage] may be applied to the redemption.
Please note that there may be exclusions and additional terms that apply to our refund policy. Please contact our customer service team for more details.
2. Refund procedures:
– To request a refund, you must contact our customer service team within the specified refund period.
– You will be instructed on the recovery steps and required documents.
– After receiving the request and verifying the mentioned conditions, the refund will be processed and the refund amount will be issued.
Please note that it may take up to [15] days for the refund to be processed and the money transferred.
3. Exceptions:
– There may be some products that cannot be refunded, such as products that have been customized on demand or underwear in the event that they are out of the packaging, box, or wrapping, and products that are not refundable, such as some skin care products and health products.
– There may be additional conditions for products offered for sale during sales or special offers. Please refer to product details and applicable conditions upon purchase.
If you have any questions or concerns regarding our refund and return policy, please contact our customer service team via [[email protected]].